Category: Member Retention

Adherence and Retention Online

Seventy clients showed up for your Zoom classes today. Seems great, right? Until you remember that you used to train 110 people per day in your gym. Here’s the metric that really matters.

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How to Help Your Clients Most

Many gym owners and coaches are finding themselves in brand new relationships with their clients. For the first time, we have the opportunity—and the responsibility—to help our clients manage their entire lives.

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